cooperative bank of Oromia job vacancy

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1. Branch Manager I


  • Educational Background: BA/BSc Degree in Economics, Accounting, Management, and other Business-related fields
  • Experience: Minimum of Six years relevant Banking experience from which one year on Supervisory level.
  • Language: Proven proficiency of Afaan Oromoo, Amharic and English Languages is Mandatory.
  • Duty Station:
  • Mendi Branch (Mendi Town)
  • Shambu Branch (Shambu Town)

Main Roles and responsibilities

  • Identify and develop new sources of business, to acquire and recruit new potential customers and develop strong relationships, to optimize the utilization of all products and services of the bank
  • Retain existing customers by developing and maintaining fruitful relationship with the current customers
  • Resolve customer issues i.e.: investigates and resolves customer complaints regarding service.
  • Ensure customers’ needs are met.
  • Guide branch customer service initiatives as per the established service standards of the bank
  • Engage branch staffs to reinforces customer relation and promotes the service culture
  • Support branch staffs on developing, managing and growing customer relationships,
  • Develop and enhance good relationships with community and other financial institutions.
  • Prepare schedule for regular face-to-face meetings with the corporate customer of the branch for business discussion at the preference place of the customers,
  • Ensure that all customers of the branch are well informed on bank’s product and services
  • Refer opportunities to other business segment managers where appropriate
  • Develop and monitor bank sales strategies to get area’s competitive advantage
  • Provides innovative and productive inputs to enhance the efficiency of the branch and widen the scope of the business to increase revenues as well.
  • Support and coordinates the marketing efforts of the branch
  • Marketing branch within the community to attract business
  • Represents the bank in social and official affairs
  • Implement the designed strategy for the growth of quality services and customer recruitment
  • Ensure all document related to credit and Trade Service are properly and timely forwarded to the respective organs
  • Manage and monitor loan portfolio and ensure that long outstanding suspense accounts are cleared timely.
  • Maintains and oversees all banking procedures and processes
  • Ensure proper communication of policies, procedures, circulars and other business communications to staff of the branch,
  • Approve branches expense as per the limit.
  • Ensure effective and proper utilization of branch’s resources,
  • Rectify discrepancies and comments reported by internal auditors and controller,
  • Monitor, verify, rectify and update all accounting records.
  • Ensure compliance and monitoring is in place in accordance with rules, regulations and standards,
  • Prepare financial statements and operational reports for the district and head office.
  • Checks and balances daily cash on hand against journal and cash book and ensures that subsidiary accounts balance with their respective general ledger positions.
  • Keeps custody of revenue stamps, loan security documents, and loan contracts.
  • Keeps dual control of petty cash and vault key as needed
  • Documents and interprets complicated financial information for bank clients
  • Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance
  • Monitoring budgets and ensuring sales targets are met, engaging and motivating staff to achieve objectives.
  • Ensuring that employees of the branch are comply to rule, regulations and other guidelines set by the bank
  • day-to-day supervision and leadership by training, mentoring and guiding branch staff, to function effectively
  • Identify, develop, deploy and retain talented staff including completing performance appraisals, personal development and succession plans effectively and on time in accordance with the established performance management system.

Leadership Competency

  • Understanding the Banking Business: Applying knowledge of business and the marketplace to advance the bank’s goals.
  • Making Complex Decisions: Making good and timely decisions that keep the bank moving forward;
  • Taking Initiatives: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm;
  • Managing Execution: Providing direction, delegating, and removing obstacles to get work done;
  • Ensuring Accountability: Holding oneself and others accountable for meeting commitments;
  • Driving Results: Consistently achieving results, even under tough circumstances
  • Managing Conflict: Handling conflict situations effectively, with a minimum of noise.
  • Influencing People: Creating a climate where people are motivated to do their best to help the bank to achieve its objectives;
  • Building Collaborative Relationships: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals;
  • Being Flexible and adaptable: Operating effectively, even when things are not certain, or the way forward is not clear.

Core Competency

  • Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;
  • The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
  • Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.
  • Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)
  • Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently
  • Able to value communities’ values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Functional Competency

  • Knowledge of overall Banking Operations (Domestic, Foreign, Digital Banking, and Interest Free Banking);
  • Banking Business and Industry Knowledge;
  • Knowledge of Banking Directives, Regulations, and related Proclamations;
  • Customer Relationship Management Skill
  • Ability to advice and direct customers
  • Remuneration: As per the Bank’s salary scale and benefit scheme
  • Terms of employment: Permanent after probationary period
  • Registration Deadline: March 12, 2022
  • Place of Registration: HCBP located at Bole Road, Dembel City Center 4th Floor.

(Kindly uses lift no 6)

Interested applicants who fulfill the above criteria can submit their copies of non-returnable CV with the application letter and copy of credentials; including copy of grade 8 ministry certificate and other supportive documents. Applicants should appear in person within original documents within five consecutive working days from the date of announcement

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  • Mengistu Teshome Minda

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